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Our Favourite Reviews

Wondering what sets us apart?

These reviews showcase the real experiences of travellers just like you.

We appreciate all feedback, and every kind word inspires us to keep doing what we love. Here are some of our favourite customer stories.

You can read more five-star reviews on TripAdvisor, Facebook, and Google.

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★★★★★

Our whole family booked a private tour to the Twelve Apostles. Our guide, Leo, was very experienced. There was a pregnant woman in our group, and he thoughtfully helped us find suitable restrooms along the way. He even spotted wild koalas for us. Since it was a public holiday, there were big crowds and parking was difficult, but Leo handled everything efficiently, allowing us to enter attractions quickly and save waiting time.

 

A big thank-you to KK Melbourne Tour for giving my family from Taiwan such a wonderful holiday experience.

 

麗文陳 on TripAdvisor (Oct 2025)

★★★★★

We joined KK Melbourne Tour’s Sunday Twelve Apostles trip. Although it was very crowded, our guide Leo was attentive and managed the schedule efficiently, helping us save a lot of waiting time. He also showed us the best angles to take the most beautiful photos.

 

In addition, their vehicle was new and clean, with a large sunroof that made it bright and very comfortable to ride in. Highly recommended!

 

Jet24845434323 on TripAdvisor (Oct 2025)

★★★★★

Leo took great care of every passenger throughout the trip, and his driving was smooth and steady. He pointed out the best spots for photos and even took the initiative to help our family capture beautiful pictures. We were really lucky to have Leo as our guide on this journey — highly recommended!

 

Fearless59105071202 on TripAdvisor (Oct 2025)

★★★★★

Our family joined a Great Ocean Road day tour in Melbourne, and Leo did an outstanding job planning the entire trip. The vehicle was brand new, and the restaurant he recommended was excellent. The sightseeing schedule was well-organized, with thoughtful service and a first-class itinerary. We were especially excited to spot wild koalas! It was truly a joyful and fulfilling day.

陳麗芬 on TripAdvisor (Oct 2025)

★★★★★

Leo was an amazing guide on our Great Ocean Road day tour! His explanations were clear and detailed, and he took the time to introduce every attraction thoroughly.

 

At each stop, he helped us take great photos and even went out of his way to find wild koalas for us.

 

The best part — he surprised us at the end by creating a special video of our trip! Absolutely fantastic!

Normad27380850865 on TripAdvisor (Oct 2025)

★★★★★

The food was great, the fried rice was great, the new mini-bus was great (clean and steady), and the attractions were great!

 

Yy H on Google (Sept 2025)

★★★★★

The tour guide is very friendly and considerate (even helps guests save money), and also takes you to hidden spots. Highly recommended for first-time visitors to Melbourne to join their tour (GOOD 👍👍)!!​

 

HUNG-CHIEH Chen on Google (Aug 2025)

★★★★★

The morning sun still carried a hint of coolness as our small group tour officially began. Today’s guide was Leo—a wonderful leader who not only knew every bend of the Great Ocean Road but also knew how to warm up the journey with stories and laughter.

Since the group was small, it felt even more relaxed, like traveling with friends—we chatted, took photos, and even shared snacks with each other. Along the winding coastal road, Leo led us past the endless Southern Ocean, where waves crashed against the cliffs, their white crests greeting us like old friends.

We stopped at several lookouts along the way—Loch Ard Gorge, London Arch—each as stunning as a postcard. Leo thoughtfully helped us take plenty of full-group photos, our smiles shining even brighter than the scenery.

Finally, we reached the highlight of the trip—the Twelve Apostles. Standing at the cliff’s edge, we looked down at the towering limestone pillars rising silently from the sea, as if they had been guarding this coastline for centuries. The sea breeze was strong, but our hearts felt calm, wishing only to linger a little longer and etch the grandeur before us into memory.

On the way back, the sunset painted the ocean gold while cheerful music played in the van. We chatted and laughed until, almost without noticing, we were back in the city.

 

It was a short yet heartwarming journey—filled with breathtaking landscapes and familiar laughter. The waves and winds of the Great Ocean Road, together with Leo’s stories, will remain a beautiful memory of our travels.

​​

劉小良 on Google (Aug 2025)

★★★★★

Today I joined the Puffing Billy one-day tour guided by Leo.

He was very attentive, drove very smoothly :D and even arranged it so we could be the first in line, no waiting! On the bus he was also very friendly and talkative, sharing professional insights about the animals and plants we passed by. Highly recommend joining!

P.S. The vehicle is brand new, only one month old, and very clean!

​​

Daytrip54722645488 on TripAdvisor (Aug 2025)

★★★★★

Our family joined the KK Melbourne Tour one-day trip to Puffing Billy and the Penguin Parade. The guide, Leo, was very professional, and the itinerary was arranged smoothly. He also acted as our photographer, helping us take photos and videos at every stop. Truly highly recommended!​

 

Selina on TripAdvisor (Aug 2025)

★★★★★

I joined two one-day tours: the Great Ocean Road and Phillip Island Penguin Parade. The tour leader, Leo, was always punctual in picking up guests from their hotels. He is very experienced and gave detailed introductions about the attractions and their history.

 

He made great use of time, ensuring we could visit as many sights as possible within the schedule (as long as everyone cooperated and returned on time). He recommended some higher-quality restaurants, but never in a pushy or mandatory way.

 

Pie in the Sky is definitely worth trying! Also, before guests boarded the steam train, he carefully wiped the seats and railings with a towel—such great attention to detail!

Daydream39053162161 on TripAdvisor (Aug 2025)

★★★★★

This time I joined with friends, and the guide was very thoughtful, making sure we could stop at every attraction for photos. He also shared the stories and history behind the sights. It was a truly enriching experience!

 Jet61490819181 on TripAdvisor (Aug 2025)

★★★★★

I joined a KK one-day tour, and the guide Leo was very professional. Along the way, he kept introducing the scenery, and when visiting the Puffing Billy train, he even arranged for us to be the first group to board. He also helped us take videos and more. Truly highly recommended!!

Pauline W on TripAdvisor (Aug 2025)

★★★★★

We sincerely thank Leo for the outstanding service he provided during our four-day family trip in Melbourne.

 

His knowledge, professionalism, and friendly manner made our experience truly unforgettable. Leo went above and beyond to ensure that we not only saw the best of Melbourne but also gained an understanding of its rich culture and history. He was attentive to our needs, always offering helpful suggestions, and made sure we felt comfortable throughout the entire journey.

 

Thank you, Leo, for making our family holiday so special!

 

Jessica Y on Google (Jan 2025)

★★★★★

We joined a two-day tour, one to the Great Ocean Road and another to the Steam Train and Penguin Island. Leo is a very dedicated guide—always punctual for pick-ups, arranging the best viewing spots at Penguin Island, and making sure we boarded the steam train early to get the most ideal seats. The overall itinerary was well-organized, and even the elderly in our group were very satisfied.

 

Kay Kwan on Google (Dec 2024)

★★★★★

The scenery of the Great Ocean Road is beautiful and picturesque. Thanks to tour guide Leo for showing me and my family the beauty of Melbourne 👍🏼 This trip to Australia was really fun and I will never forget it!

​媽媽咪呀 on TripAdvisor (Nov 2024)

★★★★★

The two-day Great Ocean Road tour was safe and fun. Leo the guide provided clear explanations, and we even saw koalas which was very exciting. Overall, the scenery was amazing, and our entire family was extremely satisfied- this tour is suitable for everyone, including the elderly and children! 

​Tang P on TripAdvisor (Nov 2024)

★★★★★

KK2’s itinerary was very fulfilling. In the morning, we took a steam train, then went to the zoo to see kangaroos, and finally to Phillip Island to see penguins. Leo arranged everything perfectly, always staying ahead of the crowd and saving us waiting time. The itinerary was relaxed, with plenty of time for photos. At each spot, he would take photos for the group before giving us free time. 👍🏻👍🏻👍🏻

Nomad07445432985 on TripAdvisor (Nov 2024)

★★★★★

We joined the Great Ocean Road and Phillip Island tours. Leo was amazing, providing detailed explanations and actively helping with photos. The itinerary was fulfilling, with ample time and each destination and visits to a lot of spectacular spots. He also shared many recommendations for affordable and delicious restaurants! The two days were truly enjoyable. Thank you Leo, for taking us on such a great trip 😊. Highly recommend joining KK Melbourne Tours!

Ching on Google (Oct 2024)

★★★★★

Leo was very dedicated, sharing many stories and even detouring so we could see more koalas. He spoke both Cantonese and Mandarin to accommodate everyone’s language preferences and also took many beautiful photos of us. Both our trips were well-planned, relaxing, and suitable for all ages. A top-notch travel experience for young and old alike."

Cathy on TripAdvisor (Oct 2024)

★★★★★

Leo was very enthusiastic about introducing Melbourne to us, answering many questions about self-guided travel, and recommending many local restaurants, snacks, and must-visit attractions. The entire trip was very rewarding. A big thank you to him for showing us around Melbourne. Highly recommended!

葉家齊 on Google (Aug 2024)

★★★★★

We joined the KK2 steam train and penguin parade day tour. Leo was very enthusiastic and helped take many photos. Highly recommended!

臺北市沈妙月 on Google (Jul 2024)

★★★★★

Leo was very professional, leading us to great photo spots and managing the schedule perfectly! He also recommended a delicious and affordable fish and chip restaurant. We were very happy with the experience overall!

Traverler61614504914 on Google (Jun 2024)

★★★★★

Travelling alone, I was initially worried about language barriers or communication issues, however, the email communication before the trip was smooth and fast. During the trip, Leo proactively helped everyone take photos and managed the schedule very well. Unfortunately, we didn't spot any koalas, but overall, the experience was perfect.

Nemo on Google (Jun 2024)

★★★★★

The entire itinerary was very well planned, and every attraction was exciting. A special mention has to be made for the steam train and little penguins returning to their nests. They are definitely must-see tourist attractions! In addition, the kangaroos at the animal farm are very cute. I highly recommend everyone to take this trip. This day's journey left us with wonderful memories and made our impression of Melbourne even more profound. 

Cmockt on TripAdvisor (Jun 2024)

★★★★★

The tour led by Leo was more detailed and in-depth than other tours I’ve joined before. He walked us through each attraction with thorough explanations. His driving was top-notch, and the itinerary was so packed that we didn't even have time to check-in. Visiting Melbourne has been a joy ❤️ Thank you.

孫德芸 on Google (Apr 2024)

★★★★★

It was my first time joining this tour, and it felt fantastic. The price was reasonable, the guide was humorous, the itinerary was well-arranged, and his explanations were professional. He also managed the time well and took us to eat delicious and affordable local food. This trip left me with wonderful memories. I would highly recommend it to anyone visiting Melbourne!

Mobile66465156763 on TripAdvisor (Apr 2024)

★★★★★

The trip was amazing! We went to the Twelve Apostles, London Bridge and even encountered wild koalas! Throughout the journey, guide Leo provided professional explanations and took great care of every traveller, leaving us with beautiful and enriching memories of this trip. In short, it was a wonderful experience! We highly recommend KK Melbourne Tours!

Odyssey23877372779 on TripAdvisor (Dec 2023)

★★★★★

Visiting Australia for the first time, we were fortunate to join KK Melbourne's KK1, KK2, KK3 & KK6. The guide, Leo, was very experienced. His driving skills, time management, and the choice of locations were all spot on, and he was also very knowledgeable about the local culture.

Joanne on TripAdvisor

★★★★★

​A trip with KK Melbourne Tours is an extraordinary travel experience. We enjoyed this trip especially because of Leo, who was a friendly and helpful guide. ​

TOvOY on TripAdvisor (Apr 2022)

★★★★★

The Twelve Apostles tour I joined was very well planned and full of great experiences. Although I felt unwell at the beginning of the trip, I’m grateful to our guide, Leo, for his kindness and attentive care, which helped me quickly recover from motion sickness and enjoy the rest of the journey.

 

婉明許 on TripAdvisor (Oct 2025)

★★★★★

👍👍👍❤️ Absolutely amazing!!!
 

Great Ocean Road private family day tour — a world-class scenic journey that truly touches the heart!

 

The customer service was warm, attentive, and responsive, with clear and detailed communication. Prices were very reasonable!

 

The vehicle was brand new, and our guide was both charming and humorous, always thoughtful throughout the trip. The itinerary was perfectly planned, and the sightseeing commentary was engaging and informative, tailored to passengers’ needs. We even spotted wild koalas — such a delightful surprise!
 

The Great Ocean Road day tour is an absolute must for anyone visiting Australia. Choosing KK Melbourne Tour is a decision you’ll never regret!

 

Freedom44412494887 on TripAdvisor (Oct 2025)

★★★★★

We were so lucky to have Leo as our guide on this trip! The vehicle was clean, and he drove safely, always following local traffic rules. The attractions he introduced were amazing, and the restaurants he recommended were all delicious. He managed the schedule perfectly — even though it was a 13-hour journey, it never felt long or tiring. Highly recommended! 👍🏻👍🏻👍🏻

Maps01137275129 on TripAdvisor (Oct 2025)

★★★★★

The vehicle was brand new, and the driver was friendly and attentive. I’ll definitely recommend his service to anyone visiting Australia in the future. The restaurants he recommended were all delicious, and the attractions he introduced were beautiful and impressive. His driving skills were excellent too!

Explorer28564808830 on TripAdvisor (Oct 2025)

★★★★★

This is my second time joining the KK Melbourne Tours. Just like last year, we chose the Puffing Billy steam train, the wildlife park, and Phillip Island Penguin Parade. The itinerary was just as fun as before — definitely a must-do when visiting Melbourne.

Sovereign Hill is also perfect for family trips, with various workshops for visitors to experience.

Special thanks to our tour guide, Leo, for taking photos and making short videos for us during the trip. The next time we come to Melbourne, we will definitely join KK Melbourne Tours again.

 

Selina Wong on Google (Sept 2025)

★★★★★

We joined two one-day tours — one to the steam train, animal farm, and penguin parade, and another to Sovereign Hill and a winery.

 

The new vehicle was very spacious and comfortable, and the guide drove fast but steady. He also helped take photos and avoided the crowds for us.

 

The entire trip was very enjoyable.

Vanessa Cheng on Google (Sept 2025)

★★★★★

The tour leader was very attentive and thorough — highly recommended.​

Sharon Chu on Google (Aug 2025)

★★★★★

The tour guide was very nice, took photos quickly without any awkwardness, and arranged a great itinerary and restaurants. The whole day was very fulfilling, and the explanations were easy to understand. Highly recommended!​

Traveler67075507506 on TripAdvisor (Aug 2025)

★★★★★

5 stars! We joined the KK 2-day trip. It was an amazing route, with thoughtful arrangements for photo stops, breaks, and meals along the way. Our guide Leo was super professional and attentive, and he even took lots of stunning photos for everyone (if he ever changes careers, he could totally be a photographer lol). An absolutely wonderful day — everyone had such a great time! Highly recommend KK Melbourne Tours ⭐️⭐️⭐️⭐️⭐️!​

DZdanzhao on TripAdvisor (Aug 2025)

★★★★★

Guide Leo took us to places with very few people that were perfect for photos. The itinerary was very well arranged, and whenever there was extra time, he brought us to hidden gem spots he had planned! He also shared different historical stories, which was really enriching!​

Explorer53137647195 on TripAdvisor (Aug 2025)

★★★★★

Our family of 4 visited our relatives in Australia from the US and had the chance to join the tour led by Leon in early January 2025.


The entire tour was very relaxing and pleasant.
We went through the entire Great Ocean Road, from Melbourne to Warrnambool, and stayed there for one night. Leon’s company suggested this hotel/resort called Deep Blue Hotel and Hot Springs..The resort was great, very clean and quite luxurious.. Because of this one-night stay, we got the chance to stop by many attractions without being rushed or skipping some spots.. I personally like this kind of arrangement much better than the 1-day round trip from Melbourne. Leo also took us to some less well-known spots where you don’t have to wait in line with most of the tourists, taking turns to take pictures, but you can take your time, walking around the attractions, and enjoy the beautiful scenery slowly.

 

On the 3rd day, we started with the train ride at the Puffing Billy Railway before heading to Phillip Island and the Maru Koalo Park. Leo’s advice helped us take some memorable pictures.


The highlight of the day was definitely seeing those cute penguins coming home at Penguin Parade.. Leon’s arrangement again helped us in saving some time while we still manage to visit all the places.


Overall, we were all very satisfied with Leo’s arrangements. He is a bright person with tons of experience being a tour guide who knows a lot of tricky details that can save you the hassles, and bring you lots of fun.


I highly recommend Leo as your tour guide in Melbourne.

​​​

Charlie W on TripAdvisor (Jan 2025)

★★★★★

The guide’s attentive service left our family with wonderful memories of our Melbourne trip. Whether it was the introductions at each attraction or the local food recommendations, everything was equally satisfying.

 

Jimmy Y on TripAdvisor (Aug 2025)

★★★★★

This time I joined the Great Ocean Road one-day tour, and the pick-up right at our accommodation was very convenient. Our guide, Leo, was warm and friendly, and he took the initiative to help everyone take photos. The scenery at the Twelve Apostles was truly magnificent and beautiful!

Since part of the route goes through winding mountain roads, the guide kindly reminded us in advance to take motion sickness tablets, and thanks to that, no one felt carsick. Along the way, he also checked in on us to make sure we were okay—very thoughtful! Highly recommended!

 

Excursion08417818714 on TripAdvisor (Jan 2025)

★★★★★

A huge shoutout to our tour guide Leo, because he was absolutely the best guide during our 4-day family trip in Melbourne! From the very first day, he made everything so fun and effortless. His knowledge of each attraction was top-notch, and he had a way of sharing cool facts without ever making it feel like a history class.

 

We loved how prepared he always was, offering excellent suggestions and making sure we got the most out of every moment.

 

Thank you, Leo, for making our family holiday truly amazing—we’ll definitely be back for more adventures with you!

 

Jywyang on TripAdvisor (Dec 2024)

★★★★★

My parents and my family of four chose KK from many local tour companies. The tour guide Leo was very professional and took our family to visit many different places.

 

We had a solid itinerary, with the right amount of time for sightseeing. Leo was very experienced and took us to great locations, even recommending different food to us. Mum and Dad were also very satisfied.

 

I highly recommend to everyone!

Chan CC on TripAdvisor (Dec 2024)

★★★★★

The itinerary rich, the scenic spots beautiful, the bus comfortable, and the air-conditioning just right. But the most important thing was the tour guide Leo, who took great care of everyone on the bus. He took us to the most authentic places to get photos, and he also had the initiative to be our photographer and videographer. He took us to eat delicious and affordable food, such as pies and fish and chips. The most surprising thing was the Penguin Parade, where he brought us to a spot to watch the penguins up close, without needing to pay extra. Today's itinerary and satisfaction was 100+ points. Super happy today 😊😊😊

​Helen N on TripAdvisor (Nov 2024)

★★★★★

Leo’s itinerary was very fulfilling. In the morning, we took a steam train and were able to sit on the ledge, which was very fun. After lunch, we visited the zoo and saw kangaroos- so exciting! Then we went to Penguin Island, where the scenery was beautiful, and we took many photos. Overall, we are extremely satisfied. Joining this KK Melbourne trip was well worth it! The guide was attentive and considerate, taking beautiful photos for us at scenic spots, and also made sure to stop occasionally during long drives so that we could stretch our legs. 

Discover08744561789 on TripAdvisor (Nov 2024)

★★★★★

Guide Leo was very kind, and we were lucky to see wild koalas 🐨. 10/10!

​​

Tsz Nam Lau on TripAdvisor (Oct 2024)

★★★★★

Seeing the Great Ocean Road gave me such a deep appreciation for nature, especially seeing the Twelve Apostles. Thanks to Leo for making this trip unforgettable!

Hillman Lam on Google (Oct 2024)

★★★★★

Leo was very thoughtful and kind, adjusting to the needs of the group members and actively helping to take beautiful photos. The morning included a relaxing forest walk, and overall, the day was a comfortable, leisurely small-group tour, perfect for those who don't like rushing around!

TL on Google (Oct 2024)

★★★★★

We joined the Great Ocean Road tour today. The itinerary was fulfilling (including additional stops at the Razorback and London Bridge), and the timing was precise, returning to the city on schedule in the evening. We were lucky with the weather, and we also spotted wild koalas. Each attraction was beautiful, and we took many stunning photos. The guide, Leo, was humorous and introduced each site with interesting stories. The ride was smooth and comfortable. Highly recommended! We'll definitely join KK Melbourne Tours again the next time we're in Melbourne.

Ard on Google (Jul 2024)

★★★★★

I joined the Phillip Island and steam train day tour. Leo provided clear introductions at each attraction during the trip and helped guests take photos at each stop, making the trip very relaxing. This tour was worth every penny and I highly recommended 👍.

Miki on TripAdvisor (Jun 2024)

★★★★★

The tour guide had in-depth knowledge of every attraction and was happy to answer our questions. The itinerary was filled with satisfying and diverse activities, especially the close encounters with kangaroos and the adorable penguins returning to their nests. This experience was unforgettable, and KK Melbourne Tours is definitely not a choice to be missed.

Inspire20948480345 on TripAdvisor (Jun 2024)

★★★★★

Leo was professional and passionate, actively helping us take photos and offering guidance. He was very familiar with the important details of each attraction. The Phillip Island day tour was incredibly fun! Highly recommended!!

Explore00034825160 on Google (Jun 2024)

★★★★★

Our guide was extremely professional and friendly, adding immense value to the trip. He had in-depth knowledge of each attraction and was happy to answer our questions. The itinerary was rich and diverse, with the highlight being the close encounters with kangaroos and penguins returning to their nests. This trip was an unforgettable experience, and KK Melbourne Tours is definitely a must-choose option.

Inspire20948480345 on TripAdvisor (May 2024)

★★★★★

The guide was very nice and provided detailed explanations along the way. In one day, we saw penguins, koalas, and kangaroos, which was very exciting. We also ate from a delicious and cheap fish & chips shop recommended by Leo. The burger was huge and great value!

Wen Chih Chang on Google (Apr 2024)

★★★★★

Through a friend's recommendation, we joined the two-day Great Ocean Road tour and the tour with the penguin parade and steam train ride. It was an amazing experience, with the guide meticulously planning every detail for us.

慧芳 on TripAdvisor (Jan 2024)

★★★★★

Leo is very humorous, and the whole trip was well-arranged. The Italian restaurant he recommended on Phillip Island was very delicious, and our family had a great day seeing many interesting things. The next time we visit Melbourne, we'll definitely join KK Melbourne Tours again.

YWY on TripAdvisor

★★★★★

We couldn't join the second day's tour because it was full, but we still ran into Leo. Even though we weren't in his group, he was super nice and recommended some delicious award-winning pies to us! Thank you for your thoughtful arrangements and for taking beautiful photos that added more memories to our trip ☺️ ​

Cheung on TripAdvisor

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